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Order Status Guide

We've received your order and are preparing it for processing

Your order is being prepared and packaged with care

Your order is on its way to your delivery address

Your order has been successfully delivered!

1-2 business days | Free for orders above KSh 2,000

2-5 business days | Shipping fees apply

You'll receive SMS/WhatsApp updates at each stage

Problems with your order or need to make changes?

Questions about delivery times or locations?

Need to return or exchange an item?